Ifeoluwa Ayodele Ogunlola

Wednesday, January 15, 2025

NCC Orders Disconnection of USSD Services for 9 Banks Over Unpaid Debts

NCC Orders Disconnection of USSD Services for 9 Banks Over Unpaid Debts
The Nigerian Communications Commission (NCC) has directed telecommunications companies to disconnect the Unstructured Supplementary Service Data (USSD) codes of nine banks due to outstanding debts owed by these financial institutions. This directive was made public in a statement signed by the Director of Public Affairs at the NCC, Reuben Muoka.

The affected banks have until January 27, 2025, to settle their debts or risk losing access to their USSD codes. While the NCC did not disclose the specific amount owed by these banks, it's reported that the cumulative debt exceeds N200 billion, with some invoices outstanding since 2020.

The nine banks affected are:

- Fidelity Bank Plc
- First City Monument Bank
- Jaiz Bank Plc
- Polaris Bank Limited
- Sterling Bank Limited
- United Bank for Africa Plc
- Unity Bank Plc
- Wema Bank Plc
- Zenith Bank Plc

The USSD codes impacted include 770, 919, and 822, which may be reassigned to different applicants if the debts are not settled. The NCC warned consumers that access to the USSD platform of these banks may be unavailable starting January 27, 2025, if the issues are not resolved.

In a related development, telecommunications operators in Nigeria have been granted approval to withdraw USSD services to banks over a N120 billion debt. This move is aimed at recovering the debts owed by the banks for USSD services rendered.

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